FAQ
General
What is Booga?
Booga is a financial analysis platform designed to streamline and enhance the productivity of financial analysts. Leveraging advanced AI technology, Booga offers a set of functionalities that simplify the complex process of financial data analysis. Our platform provides access to crucial financial metrics, historical data, and the latest market news, all consolidated into an intuitive and user-friendly interface.
How can I access Booga?
You can access Booga at https://app.booga.online. Simply log in or create an account to start using the platform. Booga is a cloud-based service, so you can access it from any device with an internet connection.
Account Management
How do I create a Booga account?
Creating a Booga account is quick and easy. Simply visit our website and click on the "Booga App" button. You'll be prompted to enter your email address and create a password. Once you've completed the registration process, you'll receive a confirmation email to verify your account. Alternatively, you can sign up using your Google or Microsoft account for added convenience.
Can I use my Google or Microsoft account to sign in?
Yes, you can use your Google or Microsoft account to sign in to Booga. This option provides a seamless login experience and eliminates the need to remember additional passwords. Simply click on the "Google" or "Microsoft" button at the "Sign in with your social account" section of the login page, and you'll be redirected to your account.
How do I reset my password?
If you've forgotten your password or need to reset it for any reason, you can easily do so by clicking on the "Forgot Password?" link on the login page. You'll be prompted to enter your email address, and we'll send you a password reset link to your registered email. Follow the instructions in the email to reset your password securely.
Which authentication provider does Booga use?
Azure Active Directory (Azure AD) is the authentication provider for Booga. Azure AD is a cloud-based identity and access management service that helps secure access to your applications and data. It provides a single sign-on experience for users and enables seamless integration with various identity providers.
Pricing and Plans
Where can I find information about Booga's pricing and plans?
You can find detailed information about Booga's pricing and plans on our website: https://booga.online/#pricing. We offer a Free plan, a Standard plan, and a Premium plan, each tailored to different user needs. The plans vary in terms of features, coverage, and pricing to accommodate a wide range of users, from casual investors to professionals.
What do I get with the Free plan?
The Free tier gives you full access to all of Booga's features for the "NASDAQ 100" tech stocks. This includes 2,000 chat / 250 online search credits in total and 5 years of historical financial data.
What additional features do I get with the Premium plan?
Our Premium plan is tailored for professionals seeking comprehensive market insights. It includes full access to Russell 3000 constituents, 15,000 chat / 2,000 online search credits per month, and 20+ years of historical financial data.
Can I upgrade or downgrade my plan at any time?
Absolutely! You can upgrade or downgrade your plan at any time directly from your account settings. Changes will take effect at the start of your next billing cycle.
Do you offer free trials for the Premium plan?
Yes, we offer a 14-day Free Trial period with Prenmium access.
How do I manage my subscription or payment details?
Managing your subscription and payment details is straightforward and secure with the Stripe customer portal. Through this portal, you can easily upgrade, downgrade, or cancel your subscription and update payment methods. All sensitive information is processed exclusively through Stripe, ensuring your data remains secure.
Can I receive a refund if I cancel my subscription?
We aim to ensure you're satisfied with your Booga experience. If you decide to cancel your subscription, you can use your plan until the end of your current billing cycle. Regarding refunds, please contact our support team directly through the "Contact" form, and we'll review your request based on our refund policy.
How does the Standard plan differ from the Free plan?
The Standard plan expands your access to include coverage of S&P 500 constituents, offers 5,000 chat / 750 online search credits per month, includes additional AI models like GPT-4o, and provides 10 years of historical financial data. This plan is designed for dedicated investors looking to broaden their analysis.
Are there any discounts available for the plans?
Yes, we offer a 33% discount on both the Standard and Premium plans when you opt for annual billing. This option provides significant savings over the monthly payment plan.
What happens if I decide to cancel my subscription?
You can cancel your subscription at any time. Once canceled, you'll still have access to your plan's features until the end of your current billing period.
Is my payment information secure?
Absolutely. We prioritize your security and privacy. All payment processing is handled through Stripe, a leader in online payment security. Your payment information is encrypted and processed directly by Stripe's secure servers. We do not store any sensitive payment information (like credit card details) in our database. With Stripe's best-in-class compliance and security standards, you can be assured that your transactions are safe and secure.
What happens if my payment fails?
In the event of a payment failure, Stripe will automatically attempt to process the payment again within a few days. You'll also receive an email notification from us, with a link to the Stripe customer portal where you can update your payment details. Our support team is always here to assist you with any payment issues.
How can I contact support if I have questions?
For any inquiries or support needs, please use our "Contact" form on our website. Our team is ready to assist you with any questions you may have about your account or our services.
Troubleshooting
I'm experiencing technical issues with the Booga app. What should I do?
If you encounter any technical issues while using the Booga app, we recommend the following steps:
- Check your internet connection: Ensure you have a stable internet connection to access the app's features.
- Update your browser: Make sure you're using the latest version of your browser to access the app's features optimally.
- Contact support: If the issue persists, please reach out to our support team through the "Contact" form on our website. Our team will assist you in resolving the problem promptly.